As Sales Representative reporting to the Territory Development Manager and with the support of fellow sales team members you will relentlessly pursue the growth and development your control by executing join business plans aligned with our customers. Travel will be an essential part of the role in building knowledge, monitoring trade activity and building key relationships required to support and grow our joint business.
Key Accountabilities
Joint Business Planning
- Achieve annual sales targets by ensuring customer orders are placed and shipped on time.
- Through the support and coaching of the sales team, prepare joint annual business plans and agree them with customers to deliver sustainable business growth.
- Update forecasts periodically based on market performance and adjust plans to achieve results.
- Preparation and implementation of pricing structures relative to changes in competitive positioning.
- Prepare, monitor and execute advertising and promotions plans within approved budget.
- Prepare and follow through on channel and category plans to effectively defend and grow revenue.
Finance and Control
- Ensure all necessary financial instruments are in place ahead of order placement and shipment.
- Follow up rigorously for on time payment against customer invoices and the reconciliation of accounts.
- Follow up, process, and settle all customer debit notes in a timely manner.
Trade and Category Development
- Provide customers with the required materials and guidelines including planograms, point of sale and new product launch briefs for excellent trade execution across our products and categories.
- Build coverage and product distribution with the support of the sales team and working closely with customers.
- In trade follow through of marketing plans and merchandising to successfully grow our categories.
- Ensure stock guidelines are adhered to both trade level and customer level applying continuous stock pressure.
- Bring back knowledge of competitor activity, trade insights and market intelligence to help develop plans to win.
- Develop relationships with key trade customers working closely with our partners to execute effectively.
Customer Relationship Management
- Ensure business parameters are maintained with existing customers across markets.
- Build and develop effective customer relationships through frequent contact and market visits.
- Act both internally and externally as the face of the customer working cross functionally to execute effectively.
- Keep abreast and highlight the impact of any legal, regulatory or trade barriers that may arise.
- Coordinate customer teams to effectively to execute agreed plans.
- Report back to the company on any customer or consumer queries requiring support in resolution.
Ideal Candidate Profile
Education
- A Bachelor’s degree in sales, marketing, business administration, finance or relevant field.
Experience
- A minimum of 3 years’ experience in the fast-moving consumer goods industry.
- Experience in forecasting, export management, financial instruments, pricing and basic knowledge of trade channel dynamics will be essential.
Technical Skills
- Customer Relationship Management
- Export Management
- Category and Channel Management
- Advertising & Promotion Planning
- Value Chain Pricing
- Commercial Business Planning
- Merchandising
- Financial Instruments and Reconciliation
- Trade Marketing
- Advanced computer skills
Key Competencies
- Attention to detail
- Drive for Results
- Action Orientated
- Relationship Building
- Presentation and Facilitation
- Building the brand
- Monitoring and Measuring
Travel
- Able to travel a minimum of 25% of total time or 60 nights in a year. (Can be accompanied by a Senior Members of the Sales Team)
Location